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Hoopsah
07-21-2009, 04:24 AM
Hi

I have attached a worksheet containg data we receive for telephone calls received.

The data is in the first 3 columns.

From this I have created a series of tables that allow me to produce graphs for Overall Totals, Monday Totals, Tuesday totals etc.

What I would now like is to use this data that will be able to create a graph that can show:

Between the hours of 8 - 9 number of call received (I have this bit done) the average length of the calls (:dunno ) and the Longest and shortest call (:dunno )

I can see the finished article in my head but cannot figure this out.

Any help appreciated

Hoopsah

mdmackillop
07-21-2009, 05:34 AM
A little crude, but gives the general idea. Better to use time values than text if you need to manipulate data.

mdmackillop
07-21-2009, 05:58 AM
Forgot the Max/Min

Hoopsah
07-21-2009, 07:23 AM
Hi MD

took me a bit of time to get back to this and it is now my home time ;)

I will have a close look tomorrow and let you know, at the moment it looks great,

Thanks for your help and have a nice evening

Gerry