Unable to access header/footer in Word 2003 on Windows XP

[jorgenho]

I have created a Word 2003 template on a Windows 7 system, but when I open it up on my Windows XP machine, i am unable to access the header/footer.

View->Header and Footer simply does nothing.

Have anyone seen this "bug" before?

[Sebastian H]

Hmm, that is weird. View->Header and Footer should not depend on the document content at all; it is just a different view.

In order to find out more about this, I would experiment a bit. Can you use View->Header and Footer on other documents on that computer? What happens when you create a document on the XP computer, edit it a bit on your Win7 machine, and open it again in the XP box?

[fumei]

Agreed. That is strange. jorgenho, please follow Sebastian's suggestion and experiment a little and let us know. If you are using 2003 on Windows XP, or Windows 7, it should not make thi skind of difference.

[jorgenho]

Seems like the document was corrupted in some way. The header/footer worked fine in other documents on Windows XP. Had to create a new version of the template in Windows XP, now it works on all platforms. Weird :S

Thanks for feedback!