Help testing a VB application

[Anne Troy]

Okay, I could post this at RentACoder, but I prefer to do it here.

I have a VB application and some sample data for it.

It locks up the PC at a particular point, but only on 2 machines out of 18 (currently).

I am desperate to have this thing tested by about 20 people.

I'm happy to pay $20 per machine for it (which is coming out of the client's pocket, not mine).

So far, the machines it locks on are WinXP, and yet I know that at least a dozen of the ones it DOES work on are also XP.

It's not a big app, and it's not real intrusive or anything.

Please PM me with an email address and I'll send the particulars.

[MOS MASTER]

You can mail me the app and instructions Ann. :yes

[Ken Puls]

You've been PM'd. :)

[MOS MASTER]

You've been PM'd. :)

No I haven't! :motz2: What.!!.dit you guys leave me out!....(o my god rejection....how will I ever.....) :rofl:

[Ken Puls]

Good lord! You ARE mad! :rotlaugh:

I PM'd Anne, not you! Ahem...


Please PM me with an email address and I'll send the particulars.

[MOS MASTER]

Good lord! You ARE mad! :rotlaugh:

I PM'd Anne, not you! Ahem...

[/b]

I know...you've confirmed earlier I was mad so I have to act the part.

Sorry for the Off topic nonsence Ann! :( (Can't help myself..I'm mad)

[Zack Barresse]

.. as well you should be!!! Ya big Moose! :D

[MOS MASTER]

.. as well you should be!!! Ya big Moose! :D

Yeah why not...it seams to be blame it on the Moose day...so please go ahead! :rofl:

[Anne Troy]

That's okay. I need the nonsense, Joost!!

I forgot to tell everybody this part:

To import data, just go to the Get Leads window. Put in 1.5 for the interest rate, 6 for the APR, then browse to the file and import.

[mdmackillop]

Hi Anne,
The programme does not go to the Print Offers screen. It doesn't totally hang either: although the egg timer is showing, if I click on View Data, that screen opens and the egg timer reverts to a pointer, and I can still quit.

Edit:
I got the interest rate bit from the Help file, so that bit is OK :yes

[Anne Troy]

Cool. Thanks, Malcolm!

[MOS MASTER]

Hi Anne,
The programme does not go to the Print Offers screen. It doesn't totally hang either: although the egg timer is showing, if I click on View Data, that screen opens and the egg timer reverts to a pointer, and I can still quit.

Edit:
I got the interest rate bit from the Help file, so that bit is OK :yes

Seams to be the same over here but the records are still not showing correctly in the Listbox. (I think I have a import issue)

[Anne Troy]

Yeah. I think you gotta use american numbers, Joost. :D

[Ken Puls]

ROTFL!

It works fine in the Canadian version! :p

[MOS MASTER]

Yeah. I think you gotta use american numbers, Joost. :D

Yeah right..So you've come to join the Moose is a dumb ASS party h?? :motz2:

See for your selve:

[Ken Puls]

Yeah right..So you've come to join the Moose is a dumb ASS party h?? :motz2:

LOOK OUT! HE'S CHARGING! :outtahere

[Anne Troy]

lol

[MOS MASTER]

lol

Glad you'll like it..but please explain that message box to me? :mkay

[Anne Troy]

I can't if your regional settings are different. It doesn't NEED to work outside the US, so I don't care if that part don't work, Joost. :)

[MOS MASTER]

I can't if your regional settings are different. It doesn't NEED to work outside the US, so I don't care if that part don't work, Joost. :)

Hahahaha..Good answer! :p

[Ken Puls]

So Moose, does it work if you put it in as .015?

[XL-Dennis]

Hi Princess,

Send an example to me to test BUT I insist that the money will be sent to a research-fund for cancer and care, more specific to an institute that target children with cancer.

Wish You all the very best,
Dennis

[MOS MASTER]

So Moose, does it work if you put it in as .015?

Nah..not anymore...that App is RIP now! :giggle (And the 10 registry entries it left after the deinstall)

[Anne Troy]

:D

Okay. My apologies. I provided poor instructions. I have now updated the readme to say:

1. Download, unzip, and install keygendm.zip
2. Download the sampledata.csv file.
3. Download, unzip, and install setupdm.zip
You will be asked for a registration number. Run keygen and paste the registration number in, and hit Get Key. Copy and paste the key into the DealMaker application when prompted by the Dealmaker application (after you install and run it).
Enter any state's long name and abbreviation. For instance, Pennsylvania and PA or Hawaii and HI.
Import the data from the sample file. To do that, type an interest rate (less than 10, so 1 is fine), type an APR (6 is realistic), and then browse to the CSV file.
If you are using foreign regional settings, I don't care if you can't import properly. It's not an issue 'cause it'll only be used in the US.

Hit Print Offers.
Does your PC lock up and NOT allow you to go to the Print Offers screen?
If so, let me know and I may interrogate you about your system, LOL.
I cannot thank you enough for this.

[Anne Troy]

Dennis: You gotta deal. :)

[XL-Dennis]

Princess,

Everything are running fine on my US Windows XP Professional Version 4.1.2600 Service Pack 2 Build 2600 (with my US keyboard as well ;) ).

No issues with the PC when I hit Print Offers.

Let me know if You want more info.

All the very best to You and send my best regards to Scott as well :)

Dennis

[Anne Troy]

I can't believe how incredibly helpful you guys are. So much so, that I have to ask again!!!

In the SAME web folder, there is now a Dealmaker.zip file. If you can extract that and overwrite the old Dealmaker.exe file in your C:\program files\Dealmaker folder, and see if the problem occurs again, I would VERY much appreciate it!!

If you succeeded in being able to see the Print Offers screen, there is nothing for you to do. If you did NOT, then this one's for you, guys!! We're seeing if we've got our fix.

Previously, we only had two people who paid for this app having a problem. It was embarrassing to ask one of them to test for us!! All the rest of us could not reproduce it. So, if you STILL get the error with these new exe file, then please post back here with your OS and any service packs.

Thanks a ton!!!

[Ken Puls]

Hey Anne,

Okay, tested with both my wife's PC and my laptop. Both are running identical versions of Win XP Pro (SP2) (Build is 5.1.2600). Both are patched and running the same updates.

My wife's PC ran it without issue. My laptop causes it to hang on the Print Offers screen. Overwriting the DealMaker.exe file made no difference. Still hangs.

Could it be something besides OS? Or an optional component? Just in case... the following are the optional windows updates that I have not applied on my laptop:

[Ken Puls]

And my wife's optional windows updates that have not been applied are shown below. First thing I notice is that I have the .Net framework installed, but I would imagine that Dennis does as well...

[MWE]

Per Dreamboat's request, I am posting my comments to her regarding some testing on the DealMaker appl.


Well, I am done testing. DealMaker seems to run OK on both my WinXP machines (Dell9100 and IBM T40 laptop):thumb:thumb, and both Win2K machines (Dell XPS266 and "handbuilt" machine) hang when I try the PrintOffers option:banghead::banghead:. It is not a "hard" hang, i.e., I can nudge the appl to do other things, but it will not completely return control/focus back to the "top level". I can get out of it (exit the appl) by clicking on the QUIT button and manually clearing the screen.

Looking at process data, the DealMaker.exe process is not consuming cycles when it "hangs". Does DealMaker spawn another process when PrintOffers is clicked? The problem feels like either another process was spawned and is caught in a loop or DealMaker is waiting for input.

[Ken Puls]

It is not a "hard" hang, i.e., I can nudge the appl to do other things, but it will not completely return control/focus back to the "top level". I can get out of it (exit the appl) by clicking on the QUIT button and manually clearing the screen.

Looking at process data, the DealMaker.exe process is not consuming cycles when it "hangs".

Yes. Consistent with my experience here as well. :yes

[TonyJollans]

I get exactly the same results with the new as the old. A 'soft' hang as described by others - the easiest way to clear it seems to be to click twice on the taskbar icon (to minimise and then restore).

XP Pro SP1 (clean install on Sunday). No other patches applied. VB6 runtime installed but not .NET framework (will probably install it shortly). Office 2K3 Pro full install, Winzip 9.0, Firefox 1.0.6. That's about all I have at present, what else do you want to know?

[TonyJollans]

Actually just had a thought that may be significant - my Program Files Folder is on my D: drive. It's all 'correctly' done via Windows install options, but some software doesn't cope with it properly.

[Ken Puls]

Hmmm... for my own: Office 2k3 Pro Full Install, Firefox 1.0.6 as browser. Using WinRar, not Winzip though.

[XL-Dennis]

Anne,

What is this? After updating I get the same situation in that the app "softly" hangs and I was able to shut down the app without any reboot of the system.

At present I use my laptop and it has MS Office 2003, VS.NET 2005 / VSTO 2.0 / Framework 2.0 / SQL Server 2005 / Zone Alarm / AV-software and with a minimum of services running.

At this stage I see no reason to monitor any activities or processes.

Have You been able to track down the error?

I will reinstall the first to see if the difference still exist.

Kind regards,
Dennis

[MOS MASTER]

Actually just had a thought that may be significant - my Program Files Folder is on my D: drive. It's all 'correctly' done via Windows install options, but some software doesn't cope with it properly.

Same configuration on my test machine I also had the same experience. This machine hower did have the app installed on: C:\

But if so many people experience this problem then it's time to go back to the drawing board cause the Help desk feese will be hugue. :yes

[Anne Troy]

Guys, thanks a ton. Scott went back to the Emergency Room last night (don't worry--he's gonna live, but they haven't found out anything yet--he thought he was having a heart attack), and my brand new PC's memory went bad yesterday morning.

Hang tight.

[Ken Puls]

Scott went back to the Emergency Room last night (don't worry--he's gonna live, but they haven't found out anything yet--he thought he was having a heart attack), and my brand new PC's memory went bad yesterday morning.

Not to make light, but hopefully they find out the two are related, since RAM doesn't go bad all that often! :p

Seriously, I hope he's okay and it's nothing serious. :)

[Anne Troy]

Well, I'm going back to the hospital now. And I'm TELLLLLLLINNNNN!!

LOL!!

[Ken Puls]

LOL!

[TonyJollans]

'spect Scott was just jealous what with you giving all that attention to a PC.:rofl:

Send him my best wishes - I hope he gets better quickly.

[MOS MASTER]

Well, I'm going back to the hospital now. And I'm TELLLLLLLINNNNN!!

LOL!!

Wish him well from me too...:yes (RAM is exchangable...SCOTT isn't!)

Later..princess!

[Scottie P]

Hi All.

Just stopped in to report that I did survive whatever it was that got me out of the house for a while. No actual 'heart attack' but the Dr wasn't convinced that it wasn't heart or circulatory system related.

Thanks for your well wishes - looks like they worked! :thumb

Scott

[Sir Babydum GBE]

Glad you're OK Scott. :yes


the Dr wasn't convinced that it wasn't heart or circulatory system related
I guess you're a little worried by this? Try not to. At least now that they have suspicions they can give you a thorough lookover and keep an eye on things.

Damian

[MOS MASTER]

Glad you're OK Scott. :yes


I guess you're a little worried by this? Try not to. At least now that they have suspicions they can give you a thorough lookover and keep an eye on things.

Damian

I'm glad as well! :yes

Scott take D's advice he knows what he's talking about!....He's a Doctor! :cuckoo:

[Sir Babydum GBE]

I'm glad as well! :yes

Scott take D's advice he knows what he's talking about!....He's a Doctor! True, true.



:cuckoo:How rude!

[MOS MASTER]

:cuckoo:
How rude!

Sorry D..me and my thick fingers...I clicked the wrong Smillie I meant:

:creator:

[Scottie P]

Sorry D..me and my thick fingers...I clicked the wrong Smillie I meant: :creator:

I'm not buying that one...LOL!:rotlaugh:

I'm just gonna do what was suggested, take the stuff I need to take and see how it goes. Just glad it wasn't anything more :thumb

[MOS MASTER]

I'm not buying that one...LOL!:rotlaugh:


You're not the one that has to be fooled over here! :giggle

I'm doing my best to get back in Damian's grace to continue my therapy! (Please don't tell him you know my true motives!) : pray2:

[Scottie P]

...(Please don't tell him you know my true motives!) : pray2:

Ah...safe with me - I won't say a word. :whistle:

[Zack Barresse]

I won't say a word either. These lips are sealed!!

[MOS MASTER]

Ah...safe with me - I won't say a word. :whistle:

Thanx I knew I could count on yah! (You being a Wookie and all...)

Edit: you to Zack...(But then again your a Sith...so that means....) :devil:

[Zack Barresse]

http://news.bbc.co.uk/media/images/41126000/jpg/_41126941_starwars_anakin300.jpg


Is that so?!?!

:devil:

[MOS MASTER]

Doctor D?

Wouldn't a damped cloth on his head cure him from that appearance? (Don't think the mirror can take it the way it is now?) :devil:

[Sir Babydum GBE]

Hmmph

Sorry, too busy sulking at the moment.:mkay

[Anne Troy]

Bunch o' buffoons...

:rofl:

Okay....there's a new dealmaker.zip in the folder. Anybody wanna give it another shot? Please!!

Also, anybody I didn't pay, send me a PM please with the email addy to send PayPal payments to.

[Ken Puls]

Sorry, Anne. Still a no go here. :( Same issues persist.

[Anne Troy]

Ken: A new one's been uploaded (again). Care to try again? :D

[mdmackillop]

Hi Anne,
Version 3 is still hanging, sorry to say. :whyme:

Scott,
Look after yourself. :thumb

[TonyJollans]

Just tried the new version and there's no obvious change in behaviour. :banghead:

[XL-Dennis]

Ann,

I'll watch the thread and follow the developing but at present I'm not able to download anything.

Anyway, shut down the fancy computer and spend more time with Scott. Send my best regards to him and tell him to slow down (or You should not push him too much) ;)

Kind regards,
Dennis

[Anne Troy]

Guys, thanks tons!! We're still working on it.
I haven't been getting notifs ('cause the server was moved), so I'm posting again so that I do.

:D

[TonyJollans]

I haven't been getting them because they go to my VBAX addy - I feel all lonely without them http://vbaexpress.com/forum/images/smilies/Jester.gif

[Anne Troy]

One mo' time?

This one SHOULD fix it for anyone who was NOT able to run it before. However, we have concerns about running it on systems with network printers, so if you have THAT, we def'ly want you to test it!! (Ken, we know it don't work on YOUR network printers.)

Uninstall the old version, run the new setup... :)

Thanks tons!! And if I didn't pay you, and I need to, YELL!! (I'll be checking later, too, to make sure.)

[TonyJollans]

HELP! I know it's probably my fault, but I'm stuck!!

The key I got from the Key Generator doesn't work.

[Anne Troy]

Aw, geeze. I'll check. :)

[Anne Troy]

Okay. There's a new keygen exe file up there. Replace the old one in c:\program files\key...

If it doesn't work, lemme know, and we'll put a new keygen setup up there. Thanks, Tony!

[TonyJollans]

I can't see any new files

[Anne Troy]

Sorry, Tony. My bad. They're there now.

[TonyJollans]

Had to get some sleep earlier - guess you're sleeping now :)

Tried the new exe - same result, so uninstalled and reinstalled from new Setup exe but it still seems to generate the same wrong key.

[Anne Troy]

Okay, Tony. The coder wasn't sleeping and saw your post. He asks:



While you were sleeping I went through the messages on the thread and fund that Tony is still facing some problems with the registration issue.

I created both the setups from scratch and tested on a fresh OS and all is working perfectly.

Having said that, I have uploaded two new setups on ftp again. Please request Tony to uninstall both DealMaker and the Keygenerator from his machine and also delete the folders from Program Files. Then install the new ones.

Please. :)

[TonyJollans]

OK. The times on the files on the server don't appear to have changed, but I uninstalled both programs and downloaded both setups again. Installed both programs from the new download and am still getting the same result.

[Anne Troy]

My fault again, Tony. I keep forgetting to move the files from one server folder to another. I'm soooo sorry. Try the files in the new DealMaker folder.

[TonyJollans]

Eventually ...

It all appears to work properly (as far as I understand what properly is) - no hangups, prints to both local and network printers. Anything else?

[Ken Puls]

Tony, how are your network printers configured? IP or UNC paths?

[Anne Troy]

Thank you, Tony!!!

:)

Waiting to hear Tony's response to Ken.

[TonyJollans]

UNC

BTW, what does UNC stand for? I'm usually pretty good with these things but I have no clue about this one.

[Ken Puls]

Universal Naming Convention... I think! :)

[TonyJollans]

D'oh! :)

[MOS MASTER]

Universal Naming Convention... I think! :)

You are right of course~! :yes

[mdmackillop]

Hi Dreamboat,
Working here as well! :clap: :clap:

[Anne Troy]

Thank you thank you thank you! Can't thank you enough!!

Ken! Please see: http://www.experts-exchange.com/Programming/Programming_Languages/Visual_Basic/Q_21540223.html

That is, if you're interested. :)

[Ken Puls]

Astounding...

I just checked this at home with my network printer here. UNC path at home, not IP based. Works just fine... So I logged into to our VPN and tried over the IP based printer... works just fine.

Only thing that is different is that I've rebooted my PC since the install...

[Anne Troy]

Weird!! Thanks, Ken!