Movian
01-06-2016, 08:34 AM
Hey so another weird problem.
we have some machines in a clients office (Touchscreens on windows 8.1 64 bit) that are having a problem all other machines / clients are not having.
When the following function triggers
Private Sub lstFinalList_KeyDown(KeyCode As Integer, Shift As Integer)
If KeyCode = 46 Then
If MsgBox("are you sure you wish to remove this DX code?", vbYesNo, "confirm") = vbYes Then
Me.lstFinalList.removeitem (Me.lstFinalList.Value)
End If
End If
End Sub
Specificaly
Me.lstFinalList.removeitem (Me.lstFinalList.Value)
access has a hard crash to desktop, after checking the event logs it appears the problem is with a specific DLL file.
MSVCR90.dll - version: 9.0.30729.8387
which gives error code 0xc0000417
After a quick search I saw that Foxit phantom PDF was installed and was utelizing that dll and had office plugins attached but uninstalling foxit phantom PDF did not help..
any suggestions for where to look next?
~Edit - Complete event from log~
Faulting application name: MSACCESS.EXE, version: 14.0.4750.1000, time stamp: 0x4b8bade7
Faulting module name: MSVCR90.dll, version: 9.0.30729.8387, time stamp: 0x51ea24a5
Exception code: 0xc0000417
Fault offset: 0x000320f0
Faulting process id: 0x350
Faulting application start time: 0x01d1489428b9e330
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office14\MSACCESS.EXE
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_no ne_5094ca96bcb6b2bb\MSVCR90.dll
Report Id: 65516193-b488-11e5-8269-28c2dd4042d7
Faulting package full name:
Faulting package-relative application ID:
we have some machines in a clients office (Touchscreens on windows 8.1 64 bit) that are having a problem all other machines / clients are not having.
When the following function triggers
Private Sub lstFinalList_KeyDown(KeyCode As Integer, Shift As Integer)
If KeyCode = 46 Then
If MsgBox("are you sure you wish to remove this DX code?", vbYesNo, "confirm") = vbYes Then
Me.lstFinalList.removeitem (Me.lstFinalList.Value)
End If
End If
End Sub
Specificaly
Me.lstFinalList.removeitem (Me.lstFinalList.Value)
access has a hard crash to desktop, after checking the event logs it appears the problem is with a specific DLL file.
MSVCR90.dll - version: 9.0.30729.8387
which gives error code 0xc0000417
After a quick search I saw that Foxit phantom PDF was installed and was utelizing that dll and had office plugins attached but uninstalling foxit phantom PDF did not help..
any suggestions for where to look next?
~Edit - Complete event from log~
Faulting application name: MSACCESS.EXE, version: 14.0.4750.1000, time stamp: 0x4b8bade7
Faulting module name: MSVCR90.dll, version: 9.0.30729.8387, time stamp: 0x51ea24a5
Exception code: 0xc0000417
Fault offset: 0x000320f0
Faulting process id: 0x350
Faulting application start time: 0x01d1489428b9e330
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office14\MSACCESS.EXE
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_no ne_5094ca96bcb6b2bb\MSVCR90.dll
Report Id: 65516193-b488-11e5-8269-28c2dd4042d7
Faulting package full name:
Faulting package-relative application ID: