SimplyPsyke
09-26-2017, 01:53 PM
I am looking for some guidance on how to prevent an email from being moved to certain folders without certain text in the subject line. Ideally, adding a prompt to remind people that they need to add that text before moving it.
The problem I'm trying to solve is we have a shared mailbox which folks need to work out of and then move a finished email to a Processed folder. Before they move it to the Processed folder it needs to have the ticket number included. We've noticed a lot of unworked emails getting moved to this Processed folder either intentionally or in error so working to prevent that in an automated way if possible.
Using Outlook 2013
The problem I'm trying to solve is we have a shared mailbox which folks need to work out of and then move a finished email to a Processed folder. Before they move it to the Processed folder it needs to have the ticket number included. We've noticed a lot of unworked emails getting moved to this Processed folder either intentionally or in error so working to prevent that in an automated way if possible.
Using Outlook 2013