Help Nesting a Formula

I have attached the spreadsheet with the same information below:

The formula (dates)
Days Open = Ticket Completed - Ticket Opened - Days On-Hold
=IF(J6="","",IF(ISBLANK(L6), TODAY()-J6,L6-J6-M6))

Works as seen, however if Ticket Opened is blank, the formula does not cover that option and the formula does not calculate.

Next Teachable Moment: :bow:
Can you show me how I would nest a format into the above formula? Instead of showing 109 days, show 1 month 2 days.
Note, I'm not going to use this format on the table. Instead, I will show this format on the dashboard (I am comfortable with converting). I simply want to learn how this is nested into the above formula.

Thank you in advance.

Never mind! I can't locate the delete feature here. Please do not reply. I will repost because I just learned there is another date and duration I need to track.

Sorry jnix612 but this thread will stay open until a solution is found. Others who find themselves with this type of a problem could use this as a learning moment.

Quote:

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Originally Posted by jnix612

Never mind! I can't locate the delete feature here. Please do not reply.

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The best you can do is to mark it SOLVED using [Thread Tools] menu above your initial post

However ..... it might be appropriate to expandon this one if you have additional questions