2010-built toolbar not appearing in 2007

Hi all,

I built an XML-toolbar in 2010 and filled it with a macro. It works in 2010 and in 2013, but it is not a appearing in PPT2007. It is in the correct folder, it is installed and loaded (it even is listed in the list of active add-ins), but it doesn't appear in the working mode finally.

Is there any problem of backward compatibility? In the Custom UI Editor I chose both options for my ribbon, 2007 and 2010 - and I hoped that would do, but it doesn't.

It would be great to read your ideas on this issue.

Thanks,
RG

You would need to post the XML to get an answer. There are several things that only work in 2010 onwards and XML is unforgiving and you MUST have a 2007 UI with the correct namespace. A tiny mistake means NOTHING shows normally. Did you verify the XML in the Editor for both 2007 and 2010?

Also, did you put the XML in both the CustomUI and CustomUI14 sections when you did the Insert?

Did you Validate?

In general, unless you're using some special 2010 features you can get by with just the CustomUI section

Hi John and Paul,

this is awesome - without even knowing the details John pushed my thoughts in the right direction! :bow: Yes, I had inserted both sections, and my mistake was having the same first line in both sections. Of course it has to be

.../office/2006/01/customui ... in the 2007-section, but it was 2009/07 in both. After reading John's post I found it and changed it. And now it works.

I really appreciate, what both of you are doing here, John and Paul. Thanks a lot!

And as Paul said in most cases you do not need the 2010 section at all. The 2007 one will work in 2010 and 2013 unless you need any of the new features eg BackStage or context menus.

Understood! Thank you!

If you DO use CustomUI and CustomUI14, then you need to Validate both sections

Select CustomUI and Validate (fixing any errors), and then

Select CustomUI14 and Validate (fixing any errors)

It can be misleading is one section is OK, but there are errors in the others (which is what I think your situation was)