I have two global Word templates loading from the Startup folder, and both contain Ribbon customizations. One of the templates (Template1) adds some custom groups and controls into the built-in AddIns tab; the other (Template2) modifies the built-in Home tab and creates a custom Tab.

The problem is some of the dropdown boxes defined in Template2 do not get populated unless I remove Template1 from the Startup folder and restart Word.

Can someone shed any light on why this might be occurring?

Thanks,

Terry