In Word 2000/2003 creating a custom toolbar was pretty straightforward. You would create a default.dot template and point your Word startup location to the default.dot template and your custom toolbars would appear when you launched Word. This default.dot template would be separate from your normal.dot template and you could modify each template separately from each other. The default.dot template would be a shared template on a network share and shared by all users on you network.

Now in Word 2010, I'm struggling to differentiate between how the normal.dotm & a custom default.dotm template will work together - like it did in 2003. For example, If I add a new custom tab to default.dotm, this custom tab becomes available in normal.dotm (and any other word documents that I create) so there is no differentiation between the two templates. So If I modify, default.dotm, normal.dotm also gets modified (or specifically, the ribbon does)!

So how does Word specify when a template can be used as a custom toolbar and nothing else - that is then pulled into the add-in tab?

And is it possible to have this custom toolbar added next to the Home tab for example and with a different name?

Apologies if my explanation is a little confusing but Word 2010 really is!