Yes, that is a possible option, although I'm a little concerned that when the Description field gets carried into reports and things, it might confuse the receipient to see "CR 1234:" with nothing following the colon. It might seem as though more data was supposed to follow and was inexplicably truncated or something. I just don't want anyone at the receiving end of this data to get confused or concerned by an appended colon...

I'm going to keep playing with it, and I'll post any solutions I might come up with. Let me know if you have any more lightbulbs; you've given me so many great thoughts already, thanks!!!!