Re: "having the userform set the way I like, how do I start gathering the input data to send as an email?"
Appears you want something like this
Private Sub CommandButton1_Click()
Dim objMail As Object
Dim ProblemType As string
Dim RequesterName As string
Dim OfficeNumber As string
Dim FreeformText As string
ProblemType = ListBox1.Value
RequesterName = Textbox1.Value
OfficeNumber = Textbox2.Value
FreeformText = Textbox3.Value
Set objMail = Application.CreateItem(0)
With objMail
.To = "helpdesk@company.com"
.Subject = "Service Request for: " & ProblemType
.Body = "Requester Name: " & RequesterName & vbcr & "Office Number: " & OfficeNumber
.Display
'.Send
End With
End Sub