Hi All,
I have put together a macro to measure response times between the time an email has been received and a reply or forward action taken. Although , macro works seamlessly for a personal inbox, i face trouble in shared mailbox.
Macro is unable to pick responses ( either reply or forward ) done by various users having access to one shared mailbox. Is there way to capture everyones action and get it into speadsheet. Am pasting the code here. Help would bbe much appreciated.
Regards
Karthik
