Hi,
The below verbs doesnot seem to work on shared mailbox. Emails are responded through shared mailbbox but still none of the replies or forwards are captured.

EXCHIVERB_REPLYTOSENDER = 102
EXCHIVERB_REPLYTOALL = 103
EXCHIVERB_FORWARD = 104

I need the original email item and replies on the same line to make sure the reponses have been sent.

I have managed to obtain this information on an individual mailbox, can this be done for s shared mailbox ?

I am also attaching the entire macro used to retrieve the emails from inbox and their respective responses and the time taken for responses.Outlook response times model.xlsmOutlook response times model.xlsm

Regards
Karthik