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Thread: FileNew ribbon addin stopped loading

  1. #1
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    FileNew ribbon addin stopped loading

    Hi
    My custom word xml addin has stopped loading after latest O365 fasttrack update. It has worked for 10 years in all Word 2007 2010 2013 but in 2016 today throws a macro error and won't load.

    Any ideas please?

    I cannot get to vba because it won't load.

    Greg Maxey would be familiar with my custom xml vba filenew.dotm.

    Regards
    LibbyMacro error on load.jpgWord version.pngAddin Word not loading.jpg
    Last edited by jec1; 06-11-2017 at 10:05 PM. Reason: add ribbon image

  2. #2
    Microsoft Word MVP 2003-2009 VBAX Guru gmaxey's Avatar
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    Sorry but Greg does not recall your template. Why don't you post it so we can all look at it.
    Greg

    Visit my website: http://gregmaxey.com

  3. #3
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    What folder is the add in located in?

    Is that a Trusted Location?
    ---------------------------------------------------------------------------------------------------------------------

    Paul


    Remember: Tell us WHAT you want to do, not HOW you think you want to do it

    1. Use [CODE] ....[/CODE ] Tags for readability
    [CODE]PasteYourCodeHere[/CODE ] -- (or paste your code, select it, click [#] button)
    2. Upload an example
    Go Advanced / Attachments - Manage Attachments / Add Files / Select Files / Select the file(s) / Upload Files / Done
    3. Mark the thread as [Solved] when you have an answer
    Thread Tools (on the top right corner, above the first message)
    4. Read the Forum FAQ, especially the part about cross-posting in other forums
    http://www.vbaexpress.com/forum/faq...._new_faq_item3

  4. #4
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    Custom XML FileNew template not loading

    Word 2016 Office_Business Loads.jpgYes Paul I've used this on my laptops for 11 years. Only changes are Win 10 Insider Preview updates and Office 365 Pro FastTrack updates on Saturday. Then my Word addin would not load.

    I've checked my trusted locations and everything else I can think of.

    I have taken a copy of the template VBA modules and will rebuild it. The copy is on a Business/Home Office 2016 installation and the template loads this morning Tuesday 13 June.

    Crazy.

    Thanks Paul
    Last edited by jec1; 06-12-2017 at 04:19 PM.

  5. #5
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    Hi Greg

    You assisted me in adding the OpenFiles Tab with code that was already written. I paid for your time Greg. I don't care to share my code at this point in time.

    I will rebuild another template from another site and see what is going on if it lets me load it on my laptop.

    I assume no one is running FastTrack Office 365 Pro or Win10 Insider?

    Many thanks Greg.

  6. #6
    Microsoft Word MVP 2003-2009 VBAX Guru gmaxey's Avatar
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    jec1,

    I don't doubt you, I just can't remember.
    Greg

    Visit my website: http://gregmaxey.com

  7. #7
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    FileNew.dotm not loading O365 Pro Plus FastTrack & Win10 Insider

    Thank you everyone for suggestions.

    On one network with Office 2010 the addin still loads in Word and Windows 7.

    On another network with Home/Business Office 365 2016 the addin still loads Windows 7

    But on my laptop running E3 Office 365 Pro Plus FastTrack with Windows 10 Insider it won't load the Custom XML and errors.

    I will check my options in Word which I have not changed but FastTrack may have updated them.

    Thank you.

    Regards

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