I have been following tutorial to create personalized files within mail merge but for some reason it is not working. I get a message that styles have not been applied but I did use heading 1 in the merge letter but when I edit individual documents, choose outline view and select all and click on show document and create the new document I created only has Heading 1 applied to the top record, so I am not sure what I am doing wrong. I will attach both the original and new document for review for reference. I have followed the steps in order. I am having difficulty finding details tutorials for this. If anyone is able to identify what I am doing wrong I would appreiate any assistance. I am also very interested in any tutorials or courses on this and the Mail Merge Toolkit Add In