Runtime error: The attempted operation failed.An object could not be found

[Derek_123]

Hi guys,

I have written this outlook macro which works fine on your personal mailbox but it gives an error when I'm trying to run it on the shared mailbox:

    On Error Resume Next
    
    Set myOlApp = Outlook.Application
    Set mynamespace = myOlApp.GetNamespace("mapi")
  
    Dim strRowData As String
    Dim strDelimiter As String
    Dim myDestFolder As Outlook.Folder
    Dim olRecip As Outlook.Recipient
    Dim ShareInbox As Outlook.MAPIFolder
    Dim SubFolder As Object
    Dim InputFolder As String
    Dim OutputFolder As String
    Dim ProdMail As String
    Dim SavePath As String
      
    Dim oXLApp As Object, oXLwb As Object, oXLws As Object
    
    Dim lRow As Long
    
    On Error Resume Next
    Set oXLApp = GetObject(, "Excel.Application")
    
    '~~> If not found then create new instance
    If Err.Number <> 0 Then
        Set oXLApp = CreateObject("Excel.Application")
    End If
    Err.Clear
    On Error GoTo 0
    
    '~~> Open the relevant file
    SavePath = "\\C:\Macro"
    Set oXLwb = oXLApp.Workbooks.Open(SavePath & "\Test.xlsx")
               
    'Extract Mailbox and subfolder details from a sheet named as "Folder Details"
    
    Set oXLws = oXLwb.Sheets("Folder Details")
           
    ProdMail = oXLws.Range("B1")
    InputFolder = oXLws.Range("B2")
    OutputFolder = oXLws.Range("B3")
       
       
    strRowData = ""
    
    ' Code to extract emails from specific subfolder within shared folder and copy the data across excel spreadsheet.
    
    Set olRecip = mynamespace.CreateRecipient(ProdMail)
    
    Set ShareInbox = mynamespace.GetSharedDefaultFolder(olRecip, olFolderInbox)
    Set SubFolder = ShareInbox.Folders(InputFolder) 'Change this line to specify folder
    Set myDestFolder = ShareInbox.Folders(OutputFolder)

The error is on the below line:

Set SubFolder = ShareInbox.Folders(InputFolder)

Below is the error message :

Run-time error -2147221233 (8004010f):` The attempted operation failed. An object could not be found.

Can anyone please help to troubleshoot this issue? Why the macro is working fine on personal mailbox but not on the shared mailbox.

Many Thanks,
Aman

[Gasman]

Where is ShareInbox set?
Look at the structure in the Locals window.

Edit:Sorry, just noticed right above the error line.
However are these objects getting valid values?

[Derek_123]

Thanks @Gasman - Below is the structure where Resolutions is the shared mailbox and the subfolders within it are _03 April and _04 April. The ShareInbox is giving me "Inbox" value

[Derek_123]

Somehow it's not letting me send the screenshot

[Gasman]

Somehow it's not letting me send the screenshot

I think you would need to attach the jpg.

Regardless I believe that should be declared and set somewhere?

OK, I am going blind, sorry.
Walk your code with F8 and see if everything has valid values.

[Derek_123]

All variable (ProdMail,InputFolder,OutputFolder,ShareInbox) have valid values in them . As I mentioned earlier, The below line is giving an error and before that line all variables store correct values

Set SubFolder = ShareInbox.Folders(InputFolder) 'Change this line to specify folder

[georgiboy]

Have you tried it as below, keep in mind you need to specify the name of the shared mailbox in the below code:

    Dim mynamespace As outlook.Namespace
    Dim strRowData As String
    Dim strDelimiter As String
    Dim myDestFolder As outlook.Folder
    Dim ShareInbox As outlook.MAPIFolder
    Dim SubFolder As Object
    Dim InputFolder As String
    Dim OutputFolder As String
    Dim ProdMail As String
    Dim SavePath As String
    Dim oXLApp As Object, oXLwb As Object, oXLws As Object
    Dim lRow As Long
    
    On Error Resume Next
    Set oXLApp = GetObject(, "Excel.Application")
    
    '~~> If not found then create new instance
    If Err.Number <> 0 Then
        Set oXLApp = CreateObject("Excel.Application")
    End If
    Err.Clear
    On Error GoTo 0
    
    '~~> Open the relevant file
    SavePath = "\\C:\Macro"
    Set oXLwb = oXLApp.Workbooks.Open(SavePath & "\Test.xlsx")
               
    'Extract Mailbox and subfolder details from a sheet named as "Folder Details"
    
    Set oXLws = oXLwb.Sheets("Folder Details")
           
    ProdMail = oXLws.Range("B1")
    InputFolder = oXLws.Range("B2")
    OutputFolder = oXLws.Range("B3")
       
       
    strRowData = ""
    
    ' Code to extract emails from specific subfolder within shared folder and copy the data across excel spreadsheet.
    Set mynamespace = outlook.GetNamespace("MAPI")
    Set ShareInbox = mynamespace.Session.Folders.Item("Name of shared mailbox") ' change to suit
    Set SubFolder = ShareInbox.Folders.Item(InputFolder) 'Change this line to specify folder
    Set myDestFolder = ShareInbox.Folders.Item(OutputFolder)

When I tested the above code the folders that I located were in a shared mailbox but outside of the shared mailbox inbox so to speak.

[Derek_123]

Thanks @georgiboy - So I created 2 subfolders within shared mailbox but outside the shared mailbox inbox and run the code by changing below 3 lines. Unfortunately it's still giving me the same error message. The code works fine on the personal email account. Do you think it's something to do with the permissions on the shared mailbox?

 Set ShareInbox = mynamespace.Session.Folders.Item(ProdMail) ' change to suit
    Set SubFolder = ShareInbox.Folders.Item(InputFolder) 'Change this line to specify folder
    Set myDestFolder = ShareInbox.Folders.Item(OutputFolder)

[georgiboy]

What is the value of ProdMail when you run the code?

For example my shared mailbox as viewed on the folder view on the left hand view of Outlook is named: 'Distribution Returns'
For this reason ProdMail would have to be 'Distribution Returns' as a text string and not someone's email address.

[Derek_123]

Thanks a lot @georgiboy for all your help . It worked like a charm

[georgiboy]

You are welcome, glad we could help. Thanks for marking the thread as solved.