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Hi John,
I'd look at the Microsoft Support Page first off. They have known bug's in the help files; although I haven't heard/read of this one in particular. The other thing you might try is, and it's summed up much better here, go to www.theofficeexperts.com/cleanyourpc.htm. Read, especially, the part about Run -> %TEMP%, & deleting all the files. I'd suggest you do this w/ Excel OFF. A reinstallation may also help; this would be in part (maybe) to an incomplete installation, which I've more often than not found is due to a dirty installation CD.
HTH
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