I could not find the article at Maxtor's web site, but I do have an article from the Quantum web site from 2001.
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[img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/PageTitle_MKB.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/tabl.gif[/img] Support Home [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/tabr.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/trnsp.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/trnsp.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/seltabl.gif[/img] Answers [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/seltabr.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/trnsp.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/trnsp.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/tabl.gif[/img] Ask a Question [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/tabr.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/trnsp.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/trnsp.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/tabl.gif[/img] My Stuff [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/tabr.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/trnsp.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/trnsp.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/trnsp.gif[/img] Help [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/trnsp.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/trnsp.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/trnsp.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/stinl.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/trnsp.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/stinr.gif[/img] Search Results [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/trnsp.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/stoutl.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/trnsp.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/stoutr.gif[/img] Related Answers [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/trnsp.gif[/img]
[img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/trnsp.gif[/img] var dflt_sub_product = "All Sub-Products"; var dflt_sub_category = "All Sub-Categories"; var sub_product_menus = new Array ( new submenu(1, new Array( new subitem(7, "Bigfoot"), new subitem(4, "Fireball"), new subitem(29, "Qtest") )), new submenu(2, new Array( new subitem(6, "Atlas"), new subitem(23, "Fireball SCSI"), new subitem(10, "Grand Prix"), new subitem(31, "Lightning SCSI"), new subitem(32, "Other SCSI"), new subitem(8, "Viking") )), new submenu(33, new Array( new subitem(41, "DiamondMax"), new subitem(42, "DiamondMax Plus"), new subitem(44, "DiamondMax VL") )), new submenu(34, new Array( new subitem(43, "_Maxtor") )), new submenu(35, new Array( new subitem(36, "1394 / FireWire") )), new submenu(37, new Array( new subitem(38, "1394 PCI Card"), new subitem(39, "Ultra ATA 100 Card") )) ); var sub_category_menus = new Array ( new submenu(3, new Array( new subitem(20, "Backup S/W"), new subitem(8, "Boot/No Boot"), new subitem(9, "Capacity"), new subitem(10, "Compatibility"), new subitem(11, "Error Messages"), new subitem(15, "Firmware"), new subitem(7, "Installation"), new subitem(17, "Mechanical"), new subitem(12, "Media Defects"), new subitem(13, "No Power / No Spin"), new subitem(14, "Ontrack Disk Manager"), new subitem(19, "Operating System"), new subitem(16, "Performance"), new subitem(6, "Troubleshooting") )), new submenu(25, new Array( new subitem(27, "Capacity Barriers"), new subitem(26, "Setup / Settings") )), new submenu(29, new Array( new subitem(33, "DOS"), new subitem(35, "Linux"), new subitem(36, "Netware"), new subitem(37, "Windows 9x"), new subitem(38, "Windows NT") )), new submenu(30, new Array( new subitem(40, "DataEraser"), new subitem(39, "Disk Manager"), new subitem(31, "MaxBlast"), new subitem(32, "PowerMax"), new subitem(34, "QDPS") )) ); [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/tl.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/trnsp.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/tr.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/trnsp.gif[/img] Product All ProductsMaxtor? ATA DrivesMaxtor? AccessoriesMaxtor? External StorageMaxtor? SCSI DrivesQuantum? HardcardQuantum? ATA DrivesQuantum? SCSI Drives
All Sub-Products var i; for (i = 0; i < document.forms.length; i++) if (document.forms[i].p_prod_lvl2) break; with (document.forms[i]) { var index_sav = p_prod_lvl2.selectedIndex; upd_submenu(p_prod_lvl1, p_prod_lvl2, sub_product_menus, dflt_sub_product); if (index_sav > 0) p_prod_lvl2.selectedIndex = index_sav; else for (i = 0; i < p_prod_lvl2.length; i++) if (p_prod_lvl2.options[i].value == '~any~') { p_prod_lvl2.selectedIndex = i; break; } } Category All CategoriesApple / MacBIOSCompatibilityData RecoveryDrivers/UtilitiesFirmwareGeneral InfoInstallationOperating SystemsPre-Sales InfoService PoliciesThird Party S/WTroubleshooting
All Sub-Categories var i; for (i = 0; i < document.forms.length; i++) if (document.forms[i].p_cat_lvl2) break; with (document.forms[i]) { var index_sav = p_cat_lvl2.selectedIndex; upd_submenu(p_cat_lvl1, p_cat_lvl2, sub_category_menus, dflt_sub_category); if (index_sav > 0) p_cat_lvl2.selectedIndex = index_sav; else for (i = 0; i < p_cat_lvl2.length; i++) if (p_cat_lvl2.options[i].value == '~any~') { p_cat_lvl2.selectedIndex = i; break; } } Search Text (optional) Search Tips

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[img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/rnt_pwr_btn.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/trnsp.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/bl.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/trnsp.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/br.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/tl.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/trnsp.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/tr.gif[/img] [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/trnsp.gif[/img] Reference # 000519-000011 Product Quantum? ATA Drives
Fireball Category Service Policies Date Created 07/25/2000 08:31 AM Date Updated 04/03/2001 10:25 AM Approval Level Public
[img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/print.gif[/img] Print Answer
[img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/trnsp.gif[/img]
[img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/email.gif[/img] E-mail Answer Authorized Data Recovery companies - data recovery for a damaged hard drive. [img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/trnsp.gif[/img] Description There are a number of data recovery options available if your hard drive is defective, or even if the partition information is inaccessible.

Please Note: Not all data recovery companies are authorized to break the factory seal on Quantum? hard disk drives without voiding our warranty.

[img]file:///F:/HKFiles-F/Drives/Maxtor/DataRecovery_files/trnsp.gif[/img] Answer Quantum has authorized the following companies to perform data recovery without voiding the warranty on your disk drive. They are as follows:

DISCLAIMER: All data recovery vendors mentioned in this message are independent of Maxtor Corporation; Maxtor Corporation will not void the warranty associated to the hard disk drive because of work done by any of the listed companies. Maxtor Corporation makes no warranty, implied or otherwise, regarding the performance or reliability of these companies or their services. This list is provided as is, solely for your information.

Please be advised that you are responsible for all data recovery charges.


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